Beth Osten & Associates
Pediatric & Adult Therapy Services

Frequently Asked Questions

Helping to develop the underlying foundations needed for play, socialization, learning, and participation in daily living skills.

about usmeet the team • frequently asked questions • helpful resourcescareers


The following are a few frequently asked questions that we hear from our clients.

Answers to these questions can vary slightly from person to person, but overall, we consider the information we provided below to be a sound start to answering your questions. Whenever possible, we will list a reference or related website for the topic of interest.

See Our Self-Evaluation Guides Below

Q: Is my insurance in-network for BOA?

A: We are an in-network provider for Blue Cross Blue Shield PPO plans (not including Blue Choice). We are out of network but will submit claims for other out-of-network PPO providers including: United Healthcare, Aetna, and Cigna.
Please contact Christina Perrone in the billing department at 847.663.1020 ext. 101 for questions around your specific policy.

Q: How do I get to the clinic?

A: We are located at 3100 Dundee Road, Suite 704, in Northbrook, Illinois 60062. Our clinic is located between Pfingsten Road and Landwehr Road. You can easily access our clinic from the Edens Expressway by exiting West Dundee Road. If you are having difficulties finding the clinic, please call the front desk at 847.663.1020 ext 110.

Q: What makes DIRFloortime® different from other therapeutic models?

A: DIRFloortime® is a comprehensive framework for understanding and treating children. Rather than focusing on symptoms alone, DIRFloortime® helps children master the foundational building blocks of relating, communicating, and thinking.

Q: Where can I learn more about DIRFloortime® therapy?

A: Learning resources about the DIRFloortime® model and several other websites we recommend can be found on our Helpful Resource page. These include the Profectum and ICDL sites.

Q: What services are offered at BOA?

A: We offer a range of services for infants, children, adolescents, and adults. These services include:

Q: Are there other clinic locations?

A: Not currently!

Q: Is Beth Osten a real person?

A: Yes! Beth Osten is our owner and founder. You can find her regularly at the clinic seeing clients, providing mentorship and supervision to other therapists, or educating others about DIRFloortime® therapeutic practices.


How do I know if my child will benefit from an occupational therapy, physical therapy, or speech-language evaluation?

We’ve included these assessments to help guide and inform you about some general developmental milestones. These assessments may be helpful in the process of deciding if an evaluation is the right next step for you. See All Self-Evaluations >


Disclaimer: The materials provided on this website are for informational purposes only and do not constitute medical advice or a substitute for medical consultation. Online readers should not take any action based on these materials without first obtaining the advice of a medical professional. Although Beth Osten & Associates strives to keep the information on this website current and accurate, the content found on this website may not reflect current medical developments. Beth Osten & Associates therefore assumes no responsibility for the accuracy or timeliness of information provided herein.


Want to know more?

We’re here to answer your questions about our many therapy services for your child and your whole family. Not sure what you need? We can help.